Enjoy free shipping across the U.S. on us! Find something you love, and we will cover the shipping. Every order ships free, straight to your door.
For more information, visit our shipping policy.
At Collins & Carter, we believe in your satisfaction. You have 31 days from receiving your order to request a return.
For more information, visit our refund policy.
Timeless comfort, made to move with you. Feel relaxed, confident, and beautifully at ease in every piece.
Orders are processed within 1–2 business days, then travel with USPS in 4–8 business days, so most orders arrive within 5–10 business days of being placed. Shipping is free on every order, with no minimum spend and nothing added at checkout. As soon as your order ships, we will email you a tracking number. For more information, visit our shipping policy.
We offer 31-day returns and exchanges on unworn items in their original condition with tags and packaging included. If something is not right for you, email info@collinscarter.com and we will walk you through the process. Yes, we accept exchanges. Tell us the size or color you would like instead and we will ship the replacement once your return is approved and received. Return shipping is paid by the customer, except where an item is defective, damaged, or not what you ordered. For more information, visit our refund policy.
We accept Visa, Mastercard, American Express, Discover and Diners Club, along with Apple Pay and Google Pay. Every transaction is processed securely. See our Payment Policy for details.
When your order ships, we send a confirmation email with a tracking link. Click it to follow your package to your door. If you did not receive that email (it is worth checking your spam folder), email us at info@collinscarter.com with your order number and we will send your tracking details right over. For more information, visit our shipping policy.
Not yet. Right now we ship within the United States only. We would love to reach more customers down the road, so if you are outside the US, keep an eye on our site. We will announce it when international shipping goes live. For more information, visit our shipping policy.
